Policy

Shipping & Returns

Shipping | Overview

Made to Order | Thoughtfully Produced

All RAVEBOUND products are prepared or produced after an order is placed. This helps us reduce overproduction and keep stock levels intentional.

Because of this, orders require a short handling period before shipping.

Once your order is ready, you’ll receive a shipping confirmation email with tracking.

Accessories | Handling & Shipping

Handling Time
1–2 business days

Tracking
Tracking is included with all accessory orders.

Estimated Shipping Time (after handling)

Greece (Domestic): 1–2 business days
ELTA Courier | €2.50
Free shipping on orders €60+

Europe/Cyprus/UK/Switzerland/Turkiye/Greenland/Norway:
Standard Shipping: 5–8 business days | €6.90
Free Standard Shipping on orders €100+
DHL Express: 1–3 business days | €15

United States: 2–3 business days
DHL Express | €29.90
Free DHL Express shipping on orders €195+
Shipping is currently available to the 48 contiguous US states and Washington, DC.

Canada: 2–3 business days
DHL Express | €29.90
Free DHL Express shipping on orders €195+

Japan & Singapore: 2–3 business days
DHL Express | €29.90
Free DHL Express shipping on orders €195+

Australia & New Zealand: 3–5 business days
DHL Express | €44.90
Free DHL Express shipping on orders €250+

Other selected international destinations: 3–5 business days
DHL Express | €44.90
Free DHL Express shipping on orders €250+

Shipping availability is determined by destination and will be shown at checkout.

Customs Notice (Accessories)

EU orders: No customs or import duties apply.

Non-EU destinations: Local taxes, customs duties or import charges may apply according to the destination country’s regulations and are the responsibility of the recipient.

Returns & Refunds (Accessories)

Accessories ordered from the standard size, color and design options available on our website may be eligible for the 14-day withdrawal right.

• You must notify us of your decision to return an eligible item within 14 days of delivery.

• After notifying us, the item must be sent back within 14 days.

• The buyer covers the return shipping cost.

• The original standard delivery cost is refunded where applicable. Additional charges for upgraded shipping methods, such as Express delivery, are not refundable.

• You may inspect the item as reasonably necessary. You may be responsible for any reduction in value caused by handling beyond what is necessary to establish the item’s nature, characteristics and condition.

• Items made to your individual specifications or clearly personalized beyond the standard options available on our website are not eligible for the 14-day change-of-mind withdrawal right where the applicable legal exception applies.

Please contact us before returning an item so we can provide the correct return instructions and return address.

For full conditions, please see our Return Policy.

Defective, Damaged or Incorrect Items

If your order arrives defective, damaged or incorrect, please contact us as soon as possible and preferably within 30 days of delivery with:

• your order number

clear photos showing the issue

After verification, you may choose a free replacement or a refund to your original payment method.

You will not be required to cover costs associated with correcting a verified defective, damaged or incorrect order.

This 30-day reporting period does not limit any statutory rights you may have regarding faulty or non-conforming goods.

Important Notes

• All shipping times are estimates and may vary due to customs clearance, carrier delays, or seasonal volume

• Shipping times may be longer during peak periods and holidays

• If a parcel is returned to us because customs or import charges were refused or unpaid, we will contact you once it has been received. Any refund or reshipment will be handled according to the circumstances, our applicable policies and your statutory rights.

🤍 We’re Here to Help

If you have any questions about shipping, handling times, or your order, feel free to contact us at

support@rave-bound.com

Thank you for supporting made-to-order production.

Apparel | Handling & Shipping

Handling Time
2–5 business days

Tracking
Tracking is included with all apparel orders.

Estimated Shipping Time (after handling)

  • Europe: 8–15 business days (Standard Shipping)
  • Canada: 7–15 business days (Standard Shipping)
  • USA: 6–12 business days (Standard Shipping)
  • Rest of world: 8–20 business days (Standard Shipping)

Express shipping (where available): 1–4 business days

Apparel pre-orders ship according to the accessories’ shipping and handling timelines.

Returns (Apparel)

Some of our apparel is produced through print-on-demand production. We do not offer voluntary exchanges, including exchanges for a different size or color.

For apparel ordered from the standard size, color and design options available on our website, eligible online customers may exercise any applicable 14-day statutory right of withdrawal.

If an item arrives defective, damaged or incorrect, please contact us as soon as possible, preferably within 30 days of delivery, with your order number and clear photos of the issue.

This 30-day reporting period does not limit any statutory rights you may have regarding faulty or non-conforming goods.

For full return conditions and instructions, please see our Return Policy.

Customs Notice (Apparel)

Some apparel orders are fulfilled and shipped from outside the European Union.

Depending on the destination, order value, carrier and method of tax collection, import VAT, customs duties or carrier handling fees may apply, including to orders delivered within the EU.

Some taxes or import charges may be collected in advance, while others may be collected by the carrier or local customs authorities before delivery.

Any applicable charges not already collected at checkout are the responsibility of the recipient.

Important Notes

  • All shipping times are estimates and may vary due to customs clearance, carrier delays, or seasonal volume
  • Shipping times may be longer during peak periods and holidays
  • If a parcel is returned to us because customs or import charges were refused or unpaid, we will contact you once it has been received. Any refund or reshipment will be handled according to the circumstances, our applicable policies and your statutory rights.

🤍 We’re Here to Help

If you have any questions about shipping, handling times, or your order, feel free to contact us at
support@rave-bound.com

Thank you for supporting made-to-order production and helping us reduce overproduction.

Returns & Refunds

You can read our Return, Exchange & Refund Policy here