✦ SUBLEVEL ✦ | Snowflake Obsidian & Hematite Heartline Necklace

⛓ Accessories (Handcrafted in Thessaloniki)

Handling Time
1–2 business days.

Tracking is included with all accessory orders.

Shipping Time (after handling)

Greece
ELTA Courier: 1–2 business days | €2.50
Free shipping on orders €60+

Europe / Cyprus / UK / Switzerland / Türkiye / Greenland / Norway
Standard Shipping: 5–8 business days | €6.90
Free Standard Shipping on orders €100+
DHL Express: 1–3 business days | €15

United States
DHL Express: 2–3 business days | €29.90
Free DHL Express shipping on orders €195+
Available to the 48 contiguous US states and Washington, DC.

Canada
DHL Express: 2–3 business days | €29.90
Free DHL Express shipping on orders €195+

Japan & Singapore
DHL Express: 2–3 business days | €29.90
Free DHL Express shipping on orders €195+

Australia & New Zealand
DHL Express: 3–5 business days | €44.90
Free DHL Express shipping on orders €250+

Other selected international destinations
DHL Express: 3–5 business days | €44.90
Free DHL Express shipping on orders €250+

Shipping availability is determined by destination and shown at checkout.

Customs Notice (Accessories)

• EU orders: No customs or import duties apply.

• Non-EU destinations: Local taxes, customs duties or import charges may apply according to the destination country’s regulations and are the responsibility of the recipient.

Returns & Refunds (Accessories)

Accessories ordered from the standard size, color and design options available on our website may be eligible for the 14-day withdrawal right.

• You must notify us of your decision to return an eligible item within 14 days of delivery.

• After notifying us, the item must be sent back within 14 days.

• The buyer covers the return shipping cost.

• The original standard delivery cost is refunded where applicable. Additional charges for upgraded shipping methods, such as Express delivery, are not refundable.

• Items made to your individual specifications or clearly personalized beyond the standard options available on our website are not eligible for the 14-day change-of-mind withdrawal right where the applicable legal exception applies.

Voluntary exchanges may also be available for eligible accessories. The buyer covers the shipping costs associated with a voluntary exchange.

Defective, Damaged or Incorrect Items

If your order arrives defective, damaged or incorrect, please contact us as soon as possible at support@rave-bound.com with your order number and clear photos.

After verification, you may choose a free replacement or a refund to your original payment method.

For full conditions, please see our Return Policy.


👕 Apparel (Made to Order)

Handling Time
2–5 business days.

Tracking is included with all apparel orders.

Shipping Time (after handling)

• Europe: 8–15 business days
• Canada: 7–15 business days
• USA: 6–12 business days
• Rest of world: 8–20 business days
• Express shipping where available: 1–4 business days

Apparel pre-orders ship according to the accessories’ shipping and handling timelines.

Returns (Apparel)

For apparel ordered from the standard size, color and design options available on our website, eligible online customers may exercise any applicable 14-day statutory right of withdrawal.

• The buyer covers the return shipping cost.
• The original standard delivery cost is refunded where applicable.
• Additional charges for upgraded shipping methods, such as Express delivery, are not refundable.

We do not offer exchanges for apparel, including exchanges for a different size, color or change of mind.

If an eligible item is returned and you would like another size or design, a new order must be placed separately.

Apparel made to your individual specifications or clearly personalized beyond the standard options available on our website may not be eligible for the 14-day change-of-mind withdrawal right where the applicable legal exception applies.

If your order arrives defective, damaged or incorrect, please contact us as soon as possible at support@rave-bound.com with your order number and clear photos.

Customs Notice (Apparel)

Some apparel orders are fulfilled and shipped from outside the European Union.

Depending on the destination, order value, carrier and method of tax collection, import VAT, customs duties or carrier handling fees may apply, including to orders delivered within the EU.

Some taxes or import charges may be collected in advance, while others may be collected by the carrier or local customs authorities before delivery.

Any applicable charges not already collected at checkout are the responsibility of the recipient.

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Please note that all shipping times are estimates and may vary due to customs clearance, carrier delays or seasonal volume. Shipping times may also be longer during peak periods and holidays.

If a parcel is returned to us because customs or import charges were refused or unpaid, we will contact you once it has been received. Any refund or reshipment will be handled according to the circumstances, our applicable policies and your statutory rights.

🤍 We’re Here to Help

If you have any questions about shipping, handling times or your order, please contact us at support@rave-bound.com

Thank you for supporting made-to-order production and helping us reduce overproduction.

For complete return, exchange and refund conditions, please see our Return Policy.